PC911 9-1-1Regional Communications
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The Dispatcher Academy

Everyone goes through the same program, whatever their experience. Experienced dispatchers can ask about a fast pass.

Fast passes: OpenInterviews: OpenTransfers: Closed
Start application Ask about a fast pass
Do I need to be in the game?

No. You dispatch from Melonly CAD.

Can I be in another department too?

Usually, yes. Check the SOP or ask command in a ticket.

How long does training take?

It depends on you. If you can't schedule a session within a week, open a ticket.

  1. 01
    Application

    Fill out the Operator Application on this site. Once command accepts it, you're added to the roster as a Cadet.

  2. 02
    Study

    Trainee guide, slideshow, CAD tutorial and presets, all under Resources on the personnel site.

  3. 03
    Dispatcher Quiz

    Take it on the site. You need 75% to pass.

  4. 04
    Supervised session

    Request a time on the personnel site. An FTO claims it and watches you dispatch for about 40 minutes.

  5. 05
    Probationary Operator

    Pass and you're released with your own C- callsign.